Shipping & Delivery Policy

Effective Date: July 6, 2026

Welcome to Jayam Collections. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping & Delivery Policy before placing an order.

1. Order Processing

All orders are processed within **1 business day** after successful payment confirmation.
– Orders placed on Sundays or public holidays will be processed on the next business day.
– During peak seasons, festivals, sales, or unforeseen circumstances, order processing may take slightly longer.

2. Shipping Coverage

Jayam Collections currently delivers across India.

3. Shipping Charges

**Free Shipping** is available on orders with a cart value of **₹1,000 or above**.
– For orders below ₹1,000, shipping charges will be calculated based on the delivery location and displayed during checkout before payment.

4. Delivery Timeline

Estimated delivery is **within 7 business days** from dispatch.

Actual delivery time may vary depending on:

– Delivery location
– Courier service availability
– Weather conditions
– Public holidays
– Remote or non-serviceable areas
– Other unforeseen circumstances

Delivery dates are estimates and are not guaranteed.

5. Courier Partners

Orders may be shipped through Professional Couriers, French Express, or any other logistics partner selected by Jayam Collections.

6. Tracking

Once your order is dispatched, tracking details will be shared (where available) through email, SMS, or WhatsApp.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.
Jayam Collections is not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete addresses provided by the customer.

8. Delivery Delays

While we make every effort to deliver orders on time, delays caused by courier companies, natural disasters, strikes, government restrictions, transportation issues, or other events beyond our control are not the responsibility of Jayam Collections.

9. Damaged Packages

If you receive a package that appears to be damaged or tampered with, please record a continuous unedited unboxing video before opening the package. This video is mandatory if you wish to submit a claim for a damaged product.

10. Contact Us

For shipping-related questions, please contact:

**Jayam Collections**

126/6, Sengal Annai Road, Ponnamapet, Salem – 636003, Tamil Nadu, India

Email: jayamcollections634@gmail.com

Phone: +91 99524 48271